Privacy Policy

Last Updated: [17th December 2025]

At Customer Care Support, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard customer information when you use our home appliance service centre in Bangalore or visit our website.

1. Information We Collect

We may collect the following customer information:

• Name

• Mobile number

• Email address

• Residential or service address

• Appliance details (type, brand, model, problem description)

• Service and communication history

2. How We Use Your Information

We use the collected information for the following purposes:

• Booking and managing service appointments

• Providing repair, maintenance, and installation services

• Communicating service updates, estimates, and confirmations

• Creating invoices and maintaining service records

• Improving our service quality and customer support

3. Sharing of Information

Customer Care Support does not sell, rent, or trade customer personal information to third parties. Information may only be shared with:

• Authorized technicians for service delivery

• Legal or regulatory authorities if required by law

4. Data Security

We take appropriate technical and administrative measures to protect customer information against unauthorized access, misuse, loss, or disclosure. Access to personal data is restricted to authorized personnel only.

5. Data Retention

Customer information is retained only as long as necessary to provide services, comply with legal obligations, and maintain internal business records.

6. Customer Rights

Customers have the right to:

• Access their personal information

• Request corrections to inaccurate details

• Request deletion of personal data, subject to legal and business requirements

To exercise these rights, customers may contact us using the details provided below.

7. Cookies and Website Usage

Our website may use basic cookies or analytics tools to enhance user experience and website performance. These tools do not collect sensitive personal information.

8. Changes to This Privacy Policy

Customer Care Support reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with a revised date.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact:

Customer Care Support
Home Appliance Service Centre, Bangalore
Phone: 8050049606
Email: sajeedsyed658@gmail.com